HotelBee · WhatsApp for HotelsWhatsApp Chatbot and Automations for Hotels
In India, guests reach hotels on WhatsApp first. HotelBee puts the AI receptionist on your hotel’s own WhatsApp Business number, so guests get instant answers and booking links where they already chat.
Automations send the right message at the right time — booking received, booking confirmed, pre-arrival, payment reminder and post-stay — using Meta-approved templates synced from your WhatsApp account. WhatsApp is the paid add-on to website chat.
Capabilities
WhatsApp for Hotels in HotelBee
Your own number
Runs on your hotel’s WhatsApp Business account — you keep full ownership.
AI replies on WhatsApp
The same grounded AI receptionist answers on WhatsApp.
Automations with timing
Booking received, confirmed, pre-arrival, payment reminder and post-stay messages.
Templates
Meta-approved message templates synced from your WhatsApp account.
Message log
See status, the message log and delivery tracking.
One inbox
WhatsApp chats land in the same inbox as website chats.
How it works
Step by step
- 1
Request WhatsApp
Ask for WhatsApp from the Channels step.
- 2
We connect it
Our team connects it on your own Meta account.
- 3
Choose automations
Turn on the messages you want and their timing.
- 4
Guests chat
The AI answers; your team sees everything in the inbox.
Benefits
Why it matters
Where guests already are
No app to download, no new channel to learn.
Fewer no-shows
Pre-arrival and payment reminders go out on time.
Less typing
Confirmations and follow-ups are sent automatically.
You own it
Your number, your Meta account, your guest conversations.
FAQ
Frequently Asked Questions
Is WhatsApp included in every plan?
Website chat is the base product; WhatsApp is the paid add-on. The 14-day free trial includes all features.
Whose WhatsApp number is used?
Your hotel’s own WhatsApp Business number, connected on your own Meta account.
Which automatic messages can I send?
Booking received, booking confirmed, pre-arrival, payment reminder and post-stay messages, plus your own, using approved templates.
HotelBee
More HotelBee features
Give your hotel a receptionist that never sleeps
Start the 14-day free trial — no card needed.
