Available nowHotelBee is an AI receptionist and guest CRM for independent hotels, homestays and resorts. It answers guests 24/7 on your website — and on WhatsApp on paid plans — checks live availability, takes direct bookings with no commission and collects payment.
Every chat, lead, booking and service request lands in one workspace for your team. The AI answers only from your hotel’s own facts, and hands over to staff whenever a person is needed.
Features
Each feature has its own page with details, screens and FAQs.
Answers guests 24/7 from your hotel’s own facts and live availability.
AI replies on your own WhatsApp number, plus timed automatic messages.
Hotel page, booking page and UPI/Razorpay payments — no commission.
All guest chats in one inbox, AI-captured leads and staff takeover.
Guests ask for towels, cleaning or repairs; staff track each request.
A 9-step wizard that teaches the AI your hotel, then publishes it.
Who is it for?
Answer every enquiry and win more direct bookings.
Run guest communication with a two-person team.
Handle bookings and in-stay requests at scale.
One mobile workspace for chats, bookings and requests.
How it works
Details, rooms, facilities and policies.
Knowledge base, tone, languages and handoff.
Website chat, WhatsApp and payments.
The AI turns enquiries into reservations.
The AI answers day and night.
Booking links and your own booking page — no commission.
Grounded in your rooms, rates and policies.
Staff take over any chat; you choose instant or confirm-first bookings.
FAQ
HotelBee is an AI receptionist and guest CRM by 7CRM for independent hotels, homestays and resorts. It answers guests 24/7 on your website and WhatsApp, takes direct bookings and tracks guest requests.
Yes. Every new hotel gets a 14-day free trial with all features, no card needed. Sign up at hotelbee.7crm.in/register.
No. HotelBee takes no commission per booking, and payments go to your own UPI ID or Razorpay account.
It answers only from the information you enter — rooms, rates, availability, policies and your knowledge base — and hands over to staff when unsure.
Website chat on every plan; WhatsApp on your own WhatsApp Business number on paid plans.
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Start the 14-day free trial — no card needed.
